Terms, Conditions & Guidelines
18 & UP VENUE
Doors Open 7:00 PM. Dance Lessons Tuesday Beginners Only- All Skill levels Thursday-Saturday At 7:30 PM.
Cover Charges may vary during special engagements, promotional events, concerts and/ or special promotions.
We reserve the right to refuse service to any guest.
DRESS CODE
DRESS CODE STRICTLY ENFORCED
No Baggy Apparel – (pants must be worn waist high) No Gym Clothing
Guys No Tank Tops – Muscle Shirts Or Cut Off Sleeves
Shoes required
SAFETY
Each Guest Is Subject To A Security Check.
Your Safety Is Our Priority.
NO WEAPONS – NO EXCEPTIONS
Ticket Purchase Policy
REFUND POLICY
” Tickets are NON-REFUNDABLE. In the rare event that an artists reschedules we will announce a new date & time. If you can’t make the new date – refunds are up to the artists, team, or promoter. However, we’ll do everything we can do to help resolve any such occurrence.
If a concert is canceled do to unforeseen circumstances we will issue you a refund automatically to your credit card, including your ticket fees.”
We are an 18 & Up venue. You MUST have your ID upon entry. Refunds will not be issued if you are denied entry for not bringing a Valid ID.
TICKET DELIVERY
” Tickets are purchased online. Once your credit card authorization and verification is processed you will receive a confirmation email. You will then be able to print your ticket at home. Your ticket will be scanned at the door for entry. One entry per ticket- duplicate tickets will be denied entry. If the concert is not sold out you may purchase tickets at the door the night of the event, but it is highly recommended you purchase your ticket online to assure entry.”
DISABLED INDIVIDUALS
We are standing room only, with the exception of bar stools located around the dance floor. There are tables & chairs in our VIP Lounge and our Premium Seating Lounge area. All areas are non assigned seating and on a first come first serve basis. For our disabled guests, in a wheelchair or needing assistance, we are available to assist you and answer any questions you may have.
Please Call 727-939-9494 Option 2 Tuesday – Saturday Noon – 6PM Or Email info@stockyardlive.com
PRIVACY POLICY
“We respect and are committed to protecting your privacy. We may collect personal identifiable information when you visit our website or purchase tickets. We also automatically receive and record information from our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell or share your personal identifiable information to anyone. “
SECURITY POLICY
“Your payment and personal information is always safe. Our Server Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.”
CONCERT COVID POLICY
SANITATION
Additional disinfectant hand sanitizers will be readily available throughout the facility for you. We will have additional Custodial staff on concert nights that will frequently disinfect high-contact surfaces during events.
LIMITED CAPACITY
The safety and health of our guests and staff is a priority to us here at The Stockyard. At this time our concerts Will Not be at full capacity. With limited capacity we encourage you to get your tickets early. Each individual concert may require a change in our typical concert set up and seating. We will make changes as needed to our protocols, with your safety in mind.
MINIMAL CONTACT SOCIAL DISTANCING
It is your option whether to print your ticket on paper or display the bar code on your mobile device at the door. For added measure of minimal contact we recommend selecting print-at-home ticketing when purchasing your ticket.
We ask all our guests to do their part to adhere to our safety guidelines. We ask that you be mindful of cdc guidelines for social distancing and be respectful of our other attendees.
Please respect social distancing guidelines in the smoking area as well.
Wearing a mask is up to each individual.
Our staff will be wearing masks during concert events.
**If a quest is part of a meet & greet- we will follow the artist protocols. Please bring a mask with you.
** While we encourage our guests to be mindful of social distancing, we can not ensure a social distancing environment during concert events.
By entering you are assuming the risk and understand the risk of Covid-19.
We will continue to adhere and adjust our operating protocols as public health guidelines evolve. Thank you for your support and patience. Working together we can get through this time and create a safe environment to enjoy events here at The Stockyard.
Cover Charge
During COVID 19
Please Follow Us On
Facebook For Updates
Hours
VENUE HOURS
Tuesday, Thursday-Saturday
7:00pm-2:00am
Cover Payable At The Door.
(727) 939-9494
OFFICE & RESERVATION HOURS
Tuesday – Saturday
12:00 pm – 6:00 pm
(727) 939-9494 Option 2
EMAIL
info@stockyardlive.com